Money in, money out
What goes in, what comes out and what sits between the two: methods, limits, the three-times rule and the papers. With the road a withdrawal takes and the usual causes of delay.
Money in
Six ways to deposit. Every one must be in your own name.
| Method | From | Up to | Speed |
|---|---|---|---|
| Visa / Mastercard | €20 | €500 per transaction | Instant |
| iDEAL | €20 | €2,000 | Instant |
| Skrill / Neteller | €20 | €5,000 | Instant |
| Paysafecard | €20 | €1,000 | Instant |
| Bank transfer | €20 | €5,000 | 1–3 business days |
| BTC / ETH / LTC / USDT | €20 equiv. | €10,000 equiv. | Depends on the blockchain |
Visa, Visa Electron, Mastercard and Maestro all work.
Cards allow ten transactions a day and forty a month, at €10,000 a day and €15,000 a month per card.
Euro and crypto balances stay separate and never merge.
Money out
Four routes, one starting point: €40.
| Method | From | Weekly cap | Approval |
|---|---|---|---|
| Visa / Mastercard | €40 | €20,000 | Within 2 business days |
| E-wallets | €40 | €20,000 | Within 2 business days |
| Bank transfer | €40 | €20,000 | Within 2 business days |
| Crypto | €40 equiv. | €20,000 equiv. | After blockchain confirmations |
The weekly cap of €20,000 and the monthly cap of €50,000 apply to non-jackpot wins; jackpots sit outside. A request above a method's per-transaction cap goes out in instalments, and a higher VIP level lifts your personal cap.
The road of a withdrawal
Two gates stand between a deposit and a withdrawal: the three-times rule and the papers.
Deposit €20 or more from a method in your name.
Put the deposit through the games at least three times, as the anti-money-laundering rule demands.
Finish verification.
Make sure no bonus is running.
Request the withdrawal in the cashier, €40 or more.
Wait for the review (two business days at most), then for the method's own pace.
| Method | Review | Then |
|---|---|---|
| Cards | Up to 2 business days | The card network's pace |
| E-wallets | Up to 2 business days | The wallet's pace |
| Bank transfer | Up to 2 business days | The bank's pace |
| Crypto | Up to 2 business days | Blockchain confirmations |
Limits, solved
All the numbers in one place, then four cases worked out.
Four cases
| Case | What the rules say |
|---|---|
| Deposit €100, play nothing, withdraw €100 | The three-times rule asks for €300 of bets first. |
| Win €30,000 outside jackpots | Above the €20,000 weekly cap, below the €50,000 monthly one: the rest follows in a later week. |
| Win €60,000 on a jackpot | Jackpot wins sit outside the caps. |
| Ask for €35 | Below the €40 minimum. |
The papers
No withdrawal leaves without finished verification. Do it early and it never holds you up.
What to send
Three documents
A government photo ID, a selfie in which you hold it, and a bank statement or utility bill under three months old.
The name must be identical on every document and on the payment method.
How to send it well
Six habits
Shoot in daylight and show every edge of the document. Keep the selfie sharp with the ID beside your face.
Use the registered email for everything, and never shrink a file so far that text blurs.
Name on statement = name on account.
A recent statement beats an old one.
All four corners visible.
Readable text after compression.
Same email as the account.
Do it before you need to withdraw.
When it drags
Most delays trace back to one of these.
| Situation | Likely cause | What to do |
|---|---|---|
| The request sits as pending | The review is running, two business days at most | Wait out the two days, then ask live chat. |
| The request is declined | Account name differs from the payment method, or verification is incomplete | Check the names and complete the papers. |
| The bonus vanished | A withdrawal during an active bonus cancels it | Finish the wagering first next time. |
| Crypto has not arrived | Waiting for blockchain confirmations | Look the transaction up in a blockchain explorer. |
| A big payout comes in parts | The amount is over the method's per-transaction cap | Normal; the rest follows in instalments. |
| €10 a month is charged | Six months idle with a positive balance | Play, withdraw the balance or close the account. |
Keep going
One subject per guide. The other five are below.
Seven steps to an account, the web app, help channels, a safety check. →
Quick answers
What is the smallest deposit?
€20, and €40 for the fifth bonus deposit.
What is the smallest withdrawal?
€40, for every method.
How fast do withdrawals arrive?
Review takes up to two business days. Then the speed depends on the method, and for crypto on the blockchain itself.
Must a deposit be played before a withdrawal?
Yes, three times over. The rule exists to stop money laundering.
Which caps apply?
€20,000 a week and €50,000 a month on non-jackpot wins. Jackpot wins sit outside.
May I pay with a card that is not mine?
No. Deposits must come from a method in your own name, and the name has to match at verification.
Can euro and crypto mix?
No. The two balances stay apart.
What does a withdrawal do to a running bonus?
It is cancelled together with its balance. Finish the wagering first.
Ready when you are
Switch the bonus you want on in your profile first, pay in second. Whatever your own account shows is what counts.
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