Contact

Chat at any hour, email for account matters, private lines for VIPs. Pick the quickest.

24/7 live chatOn every page, usually answered in under 2 minutes.

Emailsupport@lucky-boomm.nl: account questions and formal requests.

VIP channelsPrivate WhatsApp and Telegram channels and a named manager, VIP only.

Before you write

Write from the address your account was opened with and we match you in seconds. The system trusts that address for KYC documents, self-exclusion and closure requests.

Include: your account email and one line about the question.
Withdrawal ahead? Finish KYC first; pending verifications go to the back of the queue.
Requests are reviewed within 2 business days; after approval, timing follows the payment method.

Requests that only count from your registered email

Self-exclusion: live in 24 hours, 6 months at least.
Cooling-off: 7 days.
Account closure: permanent.
Password recovery: the reset link on the login page goes to your registered email.

VIP status match

VIP elsewhere? Send live chat or support@lucky-boomm.nl a screenshot of your status and it will be matched, so your history stays intact.

← Back to the start · About us · Contact us · Terms & Conditions · Responsible gambling

OperatorMAIREKE LIMITADA (Costa Rica)

Founded2021

LicenceAnjouan Offshore Financial Authority

Support24/7 live chat · support@lucky-boomm.nl

Minimum deposit€20 (€40 for the 5th bonus deposit)

18+ Gambling can become addictive. Play responsibly. begambleaware.org

Disclosure: we may earn a commission when you sign up through our links; it does not change what is on the slides. Bonus terms can change, so check the current terms with the casino. Figures as of August 2026.